Privacy Policy

Last updated: August 2026.

This policy explains how Cube Counselling ("I", "me") collects and uses your personal information when you contact me through this website. I am the data controller for this information and am committed to protecting your privacy in line with UK GDPR and the Data Protection Act 2018.

What I collect

When you complete the contact form, I collect the name, email address, optional phone number, and message you provide. I only ask for the information needed to respond to your enquiry — please do not share sensitive details about your health or circumstances in the form itself; there will be space for that once we are working together.

How your enquiry is handled

Your message is protected against spam using Cloudflare Turnstile and processed by a Cloudflare service that forwards it directly to my email inbox via Resend, an email delivery provider. The pipeline is kept deliberately simple so your enquiry stays within infrastructure I control and is not routed through third-party form services. Your email is stored in my professional Microsoft 365 mailbox.

Lawful basis

I process your enquiry on the basis of my legitimate interest in responding to people who contact me, and to take steps at your request before potentially entering into a counselling agreement.

How long I keep it

Enquiry messages are kept only as long as needed to respond and, where relevant, to begin working together. If we do not go on to work together, I will delete your enquiry within a reasonable period.

Cookies

This website uses only the minimal cookies required for security (Cloudflare Turnstile) and does not use advertising or cross-site tracking cookies.

Your rights

You have the right to access, correct, or request deletion of the personal data I hold about you, and to object to its processing. To exercise any of these rights, contact me at domonic@cubecounselling.com. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Contact

Domonic Loone — Cube Counselling. Email: domonic@cubecounselling.com. Phone: 07707 888 250.

Note: this is a draft policy prepared for the new website infrastructure and should be reviewed before go-live.